At Monica’s Fine Foods we value all of our customers and understand that you care about the privacy and security of your personal information. The Privacy Principles set out below apply to Monica’s Fine Foods collection, storage, use and disclosure of personal information that may be collected by us when you interact with Monica’s Fine Foods, such as when you visit our stores or websites or deal with customer service.

Protecting the privacy and security of your personal information is a priority at Monica’s Fine Foods, and we do our best to ensure that your personal information is always handled in a safe and responsible manner in accordance with the following Privacy Principles:

CLARITY
Monica’s Fine Foods strives to communicate clearly about your privacy and how we handle your personal information.

SECURITY
Monica’s Fine Foods follows security standards, processes and procedures that are designed to protect your personal information.

INTEGRITY
Monica’s Fine Foods does not sell or rent your personal information and respects your preferences with respect to your personal information, in accordance with these Privacy Principles, as well as our Privacy Policy.

To read the complete Monica’s Fine Foods Privacy Policy, please click here. In it you will find the answers to the following questions:

1. What is the personal information that we collect?
2. Why do we collect personal information?
3. How do we collect your personal information?
4. How do we use personal information?
5. With whom do we share personal information?
6. How do we secure personal information?
7. How do we respect your choices about your personal information?
8. Whom do I contact if I have questions or concerns?

Personal information is information that can be used to identify, contact or locate you. For example, personal information can include your name, e-mail address, billing address, shipping address, phone number, or credit card information.

We collect your personal information in an effort to provide you with a superior customer experience and, as necessary, to administer our business. It allows us to provide you with easy access to our products and services, with a particular focus on the items and programs that may be of most interest to you. For more information as to why we collect personal information, please see the section below entitled: "How do we use your personal information?"

Your personal information also allows us to communicate with you about special offers, promotions, and other marketing programs and news that may be of interest to you.

(a). Information that you provide to us

As a general matter, you can browse on our website without submitting your personal information to us. However, there are a number of circumstances in which you may need to provide us with your personal information. The most common of these circumstances include:
• Making a purchase or placing an order online or in our stores
• Creating an online account
• Submitting a customer review, or recipe
• Signing up for Newsletters and Alerts
• Signing up for Gift Reminders
• Signing up for Invite-a-Friend Emails
• Contacting customer service
For your convenience, we have provided a summary description of each of these circumstances below.

Making a purchase or placing an order

When you make a purchase or place an order in our stores or place an order online without an account, you may need to submit personal information to us.

Creating an online account

You can create a password-protected monicasfinefoods.com account to complete your online order, to purchase or to save items to an online Wish List. To create this account, we will ask you to provide us with personal information. If you use your online account to make a purchase or download, we will use the personal information stored in your account and/or require you to input additional personal information, such as credit card information, to complete your order or download.

Submitting a customer review

You may choose to submit an online customer review or recipe. Because any information you choose to post with your customer review or recipe will be available on the Internet, we can make no assurances that others will not use, or misuse, that information.

Signing up for Newsletters and Alerts

You may choose to sign up for free Newsletters and Alerts filled with recommendations and review. If you do so, we will ask you to provide your e-mail address in the Preference Center.

Signing up for Gift Reminders

You may sign up for free Gift Reminders to keep track of birthdays and other important dates. To do so, we will ask you to provide your e-mail address and to select a password.

Signing up for Invite-a-Friend Emails

Our Invite-a-Friend feature is located in various areas of the website. This feature appears as an 'Email' link on the pages listed below. By clicking on 'Email', customers can email a link to a friend which will invite the friend to view the monicasfinefoods.com page.
To remove yourself from these mailings, send us an email at sales@monicasfinefoods.com.

When you contact customer service, we may ask you to provide, or confirm, personal information so that we can better serve you.

(b) Information automatically collected

There are circumstances in which we automatically receive and collect personal information from you. The most common of these circumstances include:

• Cookies
• Using pixel tags or clear Graphics Interchange Format files, known as GIFs
• Occasionally from business partners, contractors, shared databases, and other third parties
For your convenience, we have provided a summary description of each of these circumstances below.

Information automatically collected when you visit our websites

When you visit our websites, we automatically record information that your browser sends whenever you visit a website. For example, we may receive and collect: the name of the domain and host from which you access the Internet; the Internet Protocol (IP) address of the computer you are using; the date and time you access our websites; and the Internet address of the website from which you linked directly to our sites. We use this information to monitor the usage of our websites and as necessary for our business. This information does not include personal information.

Information collected using cookies

Like many online retailers, we use cookies to personalize and enhance your browsing and shopping experience. Cookies are small files that we place on your computer's hard drive to collect information about your activities on our websites. Cookies help us to: (1) speed navigation, keep track of items in your shopping cart and provide you with content that is tailored to you; (2) remember information you gave us so that you don't have to reenter it; (3) determine the effectiveness of some of our marketing efforts and communications; and (4) monitor the total number of visitors, pages viewed, and the total number of banners displayed.

Browsers are typically set to create cookies automatically. You can choose to have your browser notify you when cookies are being written to your computer or accessed, or you can disable cookies entirely. If you disable cookies, however, you will not be able to place items in a monicasfinefoods.com shopping cart, and therefore you will not be able to place an order with us online. Also, by not using cookies, some monicasfinefoods.com website features and services may not function properly.

Site Analytics: We work with a third party service provider to help us better understand how you use our website. This third party service provider will place cookies on your computer to collect information. The information this third party service provider collects will tell us things like which search engine referred you to our website, how you navigated around our website, what you purchased and what traffic is driven by banner ads and emails. This information will help us to better serve you and provide you with more personalized information and product offerings. We do not allow this third party service provider to collect your credit card information, e-mail address or password information. This third party service provider may only use your personal information to perform services for us. This third party service provider is contractually required to maintain all of the information it collects and analyzes for us securely and in confidence. This third party service provider may not share your personal information with anyone else, or use it for any other purpose, except on an aggregate, non-personal basis.
Please note that this third party service provider collects data on our website using first-party data collection. As a result, blocking cookies from third-party domains will not block these first-party cookies. As a visitor to monicasfinefoods.com, you may choose to opt-out of this third party's analysis of your browsing and purchasing behavior on our website.

In addition, third party distributors of banner ads on our websites may also place or access cookies on your computer. If you would like to learn more about the third party distributors of banner ads on this website, and to understand your choices about having such distributors' cookies turned off, please visit www.networkadvertising.org. Please understand that we do not control these third party cookies, and you should check the privacy policy of the Internet advertising company or advertiser to see whether and how it uses cookies.

Whenever you click on links and banners on our website that take you to a third party website, you will be subject to the third party's privacy policies, not our's. This Privacy Policy applies solely to information collected by us.

Information collected using pixel tags or clear GIFs

To help us understand the effectiveness of certain of our communications and marketing efforts, we may use "message format" and "message open" sensing technologies that use pixel tags or clear GIFs (which are also called web beacons). These technologies allow us to know if your e-mail program is able to accept HTML e-mails and, if it is, to: (1) send you e-mails in that format; and (2) determine if you have opened our e-mail messages.

Information collected from outside sources

We may periodically collect personal information and other information about you from business partners, contractors and other third parties.

Information collected from visitors from outside the United States

If you are visiting monicasfinefoods.com from outside the United States and provide us with personal information, please note that your personal information will be transferred, stored and processed within the United States. The data protection laws in the United States may not be as comprehensive as those in your country. By doing business or interacting with us, you are consenting to the transfer of your personal information to facilities located in the United States and other facility locations selected by us.

monicasfinefoods.com does not knowingly collect personal information from children

Our products and services are marketed for and directed towards purchase by adults or with the consent of adults. Individuals under the age of 18 ("Minors") are not permitted to use our websites without the supervision of a parent or legal guardian. Furthermore, we do not knowingly collect or solicit personal information from children under the age of 13 or knowingly allow such persons to register for an online account or to post personal information on our websites. Should we learn that someone under the age of 13 has provided any personal information to or on any of the monicasfinefoods.com websites, we will remove that information as soon as possible.

We use your personal information to provide you with a superior customer experience on and through our website and, as necessary, to administer our business. For example, we use your personal information to:
• Provide you with products and services and information, including the monicasfinefoods.com website and display associated content and advertising;
• Administer our Member program;
• Provide superior customer service;
• Conduct research and perform analysis in order to measure, maintain, protect, develop and improve our services;
• Administer sweepstakes, contests, promotions or surveys;
• Communicate with you about special offers, events, or new products or services that may be of interest to you;
• Customize and enhance our websites and advertising;
• Make communications necessary to notify you regarding security, privacy, and administrative issues;
• Manage our business.

Protecting the privacy and security of your personal information is a priority at Monica’s Fine Foods. WE DO NOT SELL OR RENT YOUR PERSONAL INFORMATION TO THIRD PARTIES.

We share your personal information with:
• Service providers, subcontractors and agents who perform services on our behalf. We provide personal information to third party service providers, subcontractors, and agents that work under contract on our behalf to provide certain services. These third parties do not have the right to use personal information we provide to them in any way that is not authorized by us. They are contractually obligated to use such information only as necessary to assist us and to maintain the confidentiality and security of such information.
• Third party providers of products and services. These are third party providers of products and services you may purchase from or through us (e.g., video games). These third parties do not have the right to use personal information we provide to them in any way that is not authorized by us. They are contractually obligated to use such information only as necessary to assist us and to maintain the confidentiality and security of such information.
• Third Party Membership Programs. We work with certain third party entities to help them administer their own membership or rewards programs by providing them with purchasing information about their customers who make purchase from MFF. We disclose only the information that is necessary to make these third party programs work and to support your membership in them. This information usually includes your name and e-mail address as well as the dollar amount of the purchases made at MFF. We require such entities to obtain your consent before we provide them with this information, which they usually do as part of their own membership or participation rules.
• Credit Card Companies. Credit card transactions are handled by third party financial institutions and their vendors and contractors who receive credit card numbers and other personal information from us to verify the credit card numbers and process transactions.
• Law enforcement officials and as required by law. monicasfinefoods.com may release personal information to third parties when we determine, in our judgment, that it is necessary to (a) comply with the law, regulation, legal process, or enforceable governmental request; (b) enforce or apply the terms of any of our policies or user agreements; or (c) protect the rights, property or safety of our company, our employees, our customers, users, or others.
• Sales, Mergers, and Acquisitions. If our company becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, personal information may be provided to the entities and advisors involved subject to a confidentiality agreement, and we will provide notice before any personal information is finally transferred and becomes subject to a different privacy policy.

We take significant and appropriate security measures, including physical, technological and procedural measures, to help to safeguard your personal information and to prevent unauthorized access and disclosure. In addition, we use industry-standard technology, such as firewalls and encryption in the transmission of certain sensitive personal information, designed to prevent unauthorized persons from gaining access to your personal information, and, as technology develops, we intend to take additional measures to improve security.

We want you to feel confident whenever you visit us in our stores, on our websites or otherwise. While we are focused on the security of your personal information and follow strict standards, processes and procedures that are designed to protect your personal information, we cannot promise, and you should not expect, that your personal information will remain secure in all circumstances.

When you interact with us in certain ways, you may be eligible to receive certain marketing-related and promotional communications as well as special offers (collectively "Promotional Communications") from us that may include advertisements from third parties. The most common of these circumstances include:
• Making a purchase or placing an order
• Creating an online account
• Signing up for Newsletters and Alerts
• Signing up for Gift Reminders
• If, at any time, you wish to no longer receive Promotional Communications from us, YOU may choose to opt-out of the receipt of any promotional communications by clicking on the opt-out link provided at the bottom of each e-mail and following the instructions, or by e-mailing our Customer Service Department by clicking here.

If you have any questions about this Privacy Policy, please contact us at privacy@mff.com or call customer service at 1-888-50 FOODS [1-888-503-6637].